We want you to be completely happy with your Coach Outlet purchase. If you are not satisfied with your purchase, please return it to us by mail or to a Coach Outlet store within 30 days for a refund in your original form of payment. (Note: Items must be unworn, unused and include all tags, parts and accessories.). Items that have been personalized or altered in any way are final sale and cannot be returned.
Purchases made via PayPal, Klarna, or other third-party payment processors may be returned by mail for a refund to the original account or to a Coach Outlet store for store credit.
PLEASE NOTE Orders placed before September 8, 2021 cannot be returned using our online system.START YOUR RETURN
For Exchanges, please click here.